Once your payment is received, payment processing is 15-24 hours. Standard shipping takes about 5-7 business days (not including weekends or holidays) to receive your items. If you want faster shipping you must pay for expedited at checkout. If you need your packaged ASAP it's recommended you get expedited shipping. Once items are shipped, tracking number is provided to the email you provided us with. Make sure your shipping information is correct. Once your order is shipped, we are no longer responsible for your package, some carriers may have shipping delays. Your order must contain the correct shipping address. Once your order is placed we cannot ship to a different address. Make sure everything is correct prior to paying. If you have questions or concerns about your order, contact via. text customer care.
I’m here as a business owner, but what I WILL NOT do is tolerate THIEVES! When you decide to place an order and then contact me advising me that you did not receive it, WE will investigate to the fullest because I’m a fair and honest business woman and ask that you respect my business as I respect you all. Anyone that decides to want and place an order using fraudulent practices, I will refund your orders in addition to me reporting you to your local police department!
If you have any questions, concerns or issues, feel free and send me an email.
Half off install: When purchasing your hair from us to get a discounted install, you must purchase a package deal. This discounted install does not work if you purchase one item. Ex: 1 closure. You also cannot use a discount code AND get a discounted install.