FAQ

HOW LONG IS SHIPPING?


Once your order is placed, there is a mandatory 24 hour payment processing period between that day & the following business day. Once your payment & payment period clears, your business days begin. Once we ship your order, you will immediately receive a tracking number to the email you provided us with on the 4/5 business day. Shipping takes an additional 1-3 days which gives you a total of 5-7 business days. Business days do not include weekends or holidays. Expedited shipping is only 2-4 business days. Which will ship straight from our factory in China. *Disclaimer* If you are unsure on timing or you are in a rush, please be sure to choose expedited shipping @ checkout. We are also not responsible for any unexpected delays on the shipping comapnys behalf.




WHAT ORGIN IS THE HAIR?


Asian virgin hair. Please look at our "Read Before you Purchase" section to educate yourself.




HOW LONG DO EXTENSIONS LAST?


With proper care your hair can last for 1-2+ years.




WHERE IS ERICKA J. LOCATED?


Savannah Georgia is the main location where you can get your hair done or book a hands on training experience @ STUDIO 7. Other travel dates will always be posted.




WHAT IS THE RETURN POLICY?


Returns are welcomed with full refunds if the merchandise is returned in the same way it was recieved. With tags and wrapping still attached. After 1 month, we are no longer liable to provide refunds.





READ BEFORE PURCHASE

BEFORE YOU PLACE AN ORDER IT IS IMPORTANT THAT YOU UNDERSTAND THE "5 W'S" OF HAIR EXTENSIONS!

WHO?

The owner of this brand is Ericka J. & has business partners in China. Just like most of the products we use in our everyday life, EVERYTHING is made in China. From clothes, shoes, phones, computers, TV's and more is all made in China. It's time we clear this up & let you in on what most companies will keep from you. This is the truth.

WHAT?

Hair extensions are created from real human hair and the donors dedicate their life to this by selling their hair in return for money. We sell virgin/raw asian hair just like other hair companies. Most hair comes from China and India only! Many suppliers will blind side you and trick you into thinking you have "Brazilian, Malaysian, or Peruvian" hair extensions. The truth is, those are just marketing tools. None of these women cut their hair to sell. We are truthful with all we do. We need you to know the truth as well.

WHEN?

This has been going on many years long before we knew about virgin extensions and became so well connected with doing deals with people from other countries. 

WHERE?

China & India are the main places that hair extensions come from. Most big business owners have hair suppliers in China & India. Good hair & bad hair is everywhere. Don't be fooled. Just because hair comes from a certain place doesn't make it automatically bad. 

WHY?

People shave their hair to sell & turn it into extensions in exchange for money. Some individuals like to switch their hair up and have options. Virgin hair extensions are a very good investment because with the proper care & maintenance you will be able to keep your hair a very long time. (Head over to the "Hair Tips" tab to learn how to properly care for your hair.)

DISCLAIMER: We have no relations with "Aliexpress" which is a middle man company. We deal with a direct factory that customizes everything exactly how we want that we supply you with on HairByErickaJ.com

We have done much research & testing to supply the best quality. If you don't know how to properly care for your hair, it is not our responsibility. We provide all the proper details to ensure you have longevity with your extensions.